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Senior product designer who turns ambiguous problems into systems that scale and products that ship with measurable impact — working across research, design, and code, from user interviews to merged pull requests.

Case Studies

MX2025–2026
A diagram mapping raw design tokens (colors, type, and radius) into MXUI's semantic tokens, feeding a themed sample banking app shown on a phone.A diagram mapping raw design tokens (colors, type, and radius) into MXUI's semantic tokens, feeding a themed sample banking app shown on a phone.

Reviving a stalled design system to win leadership priority for a $47B mobile opportunity

Inheriting an ownerless, stalled effort and turning it into a leadership-backed priority by reframing the design system as the engine for MX's scalable mobile vision.

MX2025
A laptop showing the MX Connectivity Demo wizard on its "Make a connection" step: instructions and the MX Bank test institution on the left, a phone running the live widget's institution picker in the middle, and the memberConnected postMessages streaming in on the right.

Turning a static sales demo into something prospects could try for themselves

Replacing the static Figma mockups sales was pitching with a wizard that lets a prospect run MX's real connectivity widget themselves.

Divvy2020
Desktop and mobile mockups of Divvy's "Add Person" flow, showing personal information fields alongside a permissions panel with a Bookkeeper role selected.

Research-led permissions that unblocked sales and ended support tickets

Giving bookkeepers the access they need without handing them the keys, by replacing Divvy's blunt Admin/Member split with role-specific permissions.

Divvy2020
A Divvy corporate Mastercard floating in front of an iPhone showing the mobile People screen — a searchable list of team members with their roles and status.A Divvy corporate Mastercard floating in front of an iPhone showing the mobile People screen — a searchable list of team members with their roles and status.

Putting spend management on mobile to lift customer spend

Closing the gaps that kept admins tied to a desktop by bringing people and card management to Divvy's mobile app.

Divvy2019
A laptop displaying Divvy's "Getting Started" dashboard, with a welcome message and a seven-step onboarding checklist beginning with "Overview of Divvy."

Building Divvy's onboarding from scratch to 95% engagement in 2 months

Replacing manual getting-started (staff hand-holding and a few PDFs) with guidance built right into the product.

Selected Work

An open-banking consent screen published in FDX's industry guidelines

Product Design · FDX UX Working Group · 2024–2025

Section 1033 of the Dodd-Frank Act (2024) set new open-banking rules, and the industry needed a standard data-sharing consent screen that met dense legal requirements without losing consumers. In the FDX UX Working Group, alongside Plaid, Mastercard, and others, I designed the main consent screen, partnering with legal to make the 1033 requirements clean and digestible, then usability-tested it. Mine was the version selected and published in FDX's 3.0 UX Guidelines (2025).

Mapping a tangled legacy platform into a clean migration path

Product Design · BENlabs · 2023

At BENlabs, I mapped a legacy platform's end-to-end workflows and service blueprints to surface the UX bottlenecks, then designed the migration path to a new architecture, turning tangled, real-world business processes into one clean, coherent product. Leadership validated the direction; the company wound down before it shipped.