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Case studies
Research-Focused
Mobile Experience
Onboarding
About

Jen Heiner UX

Home
Case studies
Research-Focused
Mobile Experience
Onboarding
About

I create accessible, scalable design systems and user experiences that drive business results. Explore my case studies in research, mobile experience, and onboarding.

 
 
Hero shot of add person flow in Divvy

research-focused case study

Enabling business owners to empower their bookkeepers to manage financial data without compromising control, completely eradicating related support tickets and close-lost sales.

 

mobile experience case study

Empowering users to manage employee spending on the go, eliminating related support tickets, and boosting overall customer spend.

 

onboarding case study

Removing the overwhelm of getting started with Divvy, resulting in a 95% engagement rate and a 5% increase in user spend.

 
 
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